Privacy Policy

Privacy Policy

This Privacy Notice informs you about the type of data collected through the Snap Agency website (“Site”), and how we at Snap Agency use, disclose and protect that information.

Applicability of this Privacy Notice

This Privacy Notice applies only to the information we collect on this Site (at and not to any information that we collect through other methods or services, including websites owned or operated by our affiliates, vendors or partners.

Information You Provide to Us

We may collect and store personal information that you choose to voluntarily provide to us when you contact us, such as when you sign up to receive our newsletter, alerts or publications. Personal information may include your name, residential or business address, email address, or phone number. We use the information you provide to send you the communications that you request. We may also use the information to communicate with you about other topics that we think may be of interest to you.

If you communicate with Snap Agency through the “Contact Us” link on our Site, we may ask you for information such as your name, email address, business URL and telephone number so we can respond to your questions and comments. We may also use the information you provide so that we can communicate with you about topics we think may be of interest to you.

Information We Collect by Automated Means

We are committed to making your online experience with our Site informative and relevant. To achieve this, we collect certain information by automated means when you visit this Site, such as your IP address, the type of internet browser you are using, operating system, referring URLs, information on actions taken on the Site, how many users visited our Site and dates and times of Site visits. By collecting this information, we learn how to best tailor this Site to our visitors. We collect this information by various means, as explained below.


Cookies are bits of text that are placed on your computer’s hard drive or mobile device when you visit certain websites. Cookie technology holds information a site may need to personalize a visitor’s experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to our website as they move from page to page.

You do have control over cookies, and can refuse the use of cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on this Site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the “Help” section of your browser for more information.

Third-Party Automated Collection and Internet-Based Advertising

Snap Agency participates in interest-based advertising (IBA), also known as Online Behavioral Advertising. We use third-party advertising companies to display ads tailored to your individual interests based on how you browse and shop online. Snap Agency adheres to the Digital Advertising Alliance (DAA) self-regulatory principles for IBA.

We allow third-party companies to collect certain information when you visit our websites or use our mobile applications. This information is used to serve ads for Snap Agency products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-personally-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g., static IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie, web beacon or other similar tracking technologies to collect this information.

Google Analytics

We may also use third-party solutions to conduct web analytics, such as Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., which uses cookies to help analyze how users use this website. The information generated by the cookie about your use of this Site (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this Site, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. For more information about Google’s privacy policy in respect of Google Analytics, please refer to You may opt out of Google Analytics by visiting

How We Use the Information We Collect

We may use the information we obtain about you both to further our relationship with you and for other purposes, including to:

  • send you newsletters and/or industry updates;
  • process, evaluate and respond to your requests and inquiries;
  • verify your identity to ensure security for the other purposes listed here;
  • operate, evaluate and improve our business (including developing new services; managing our communications; learning about our visitors, analyzing our services and website; and facilitating the functionality of our website);
  • perform data analyses (including anonymization of personal information);
  • enforce our Terms of Use;
  • comply with applicable legal requirements and industry standards and our policies
  • We may use personal information for other additional purposes. We will identify these additional purposes at the time of collection.

Sharing Information

We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclose to you at the time the data is collected.

We may share your information among Snap Agency-related entities. We also may share information provided by our visitors to this Site with service providers we have retained to perform services on our behalf, including without limitation, hosting or operating this Site, carrying out your requests, responding to your inquiries, and analyzing data. We require these service providers by contract to appropriately safeguard the privacy and security of personal information they process on our behalf.

We may disclose information about you as compelled or required by law, to law enforcement authorities or other government officials, to protect or defend our legal rights, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations for our Terms and conditions for using this Site or other applicable policies.

We also reserve the right to transfer personal information we have about you in the event that we sell or transfer all or a portion of our business assets.

Data Transfer

We may transfer the information we collect on this Site to other countries other than in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Notice.


The security of information is important to us, and we are committed to using reasonable measures to protect the personal information we may collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or information stored on this Site is absolutely secure.

Links to Other Websites

This Site may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly encourage you to review to understand their procedures for collecting, using and disclosing personal information. We are not responsible for the content of the linked websites, any use of these sites, or the privacy practices of these sites.


This Site is not intended for children and we do not knowingly solicit personal data from or communicate with children under the age of 13. Further, this Site is not intended for incapacitated persons, and we do not knowingly solicit personal data from individuals who are incapacitated. If you become aware that your child, any child under your care, or a person otherwise not able to provide valid consent has provided us with information without a parent or guardian’s consent, please contact us as described below.

Access, Updates and Your Choices

You can tell us at any time not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below.

Subject to applicable law, you may have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your personal data and have the information modified or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. To update your information, ask us to remove you from our mailing lists or submit a request, please send your request to info at Snap For your protection, we may require proof of identity, including proper verification and confirmation that you are the individual entitled to request access, before providing information to you.


By using this Site, you consent to the processing of your personal information as described in this Privacy Notice.

Contacting Us

If you have any questions about this Privacy Notice or our privacy practices, please feel free to email us at or write to us at:

Snap Agency

1200 Ford Rd, Minnetonka, MN 55305

Changes to this Privacy Notice

We reserve the right to change or add to this Privacy Notice from time to time and will post any revisions on this Site. We will indicate at the bottom of the Privacy Notice when it was most recently updated. We encourage you to check back often to review the latest version.

Privacy Notice Effective Date: October,18 2016





We believe in providing you with transparency around how we collect, use and share the personal data we collect from you. The following privacy statements are tailored for the different ways your personal data may be collected by Snap Agency, Inc.  (“Snap,” “we,” “us,” or “our”).


Last modified 17 May 2019


Snap Agency (“Snap Agency,” “we”, “us”, or “our”), is firmly committed to protecting the privacy and fostering confidence in our services and platforms (“Services”).


Snap Agency, as a Data Processor, provides its clients, the Data Controllers, with several agency services. This Privacy Policy is primarily intended to provide a description of the ways in which we, the Data Processor, help our clients, the Data Controller, collect and use information for their email campaigns. The Data Controllers can schedule and manage their advertising campaigns.

If you have questions or concerns regarding this statement, please contact us by clicking here .


Information Received or Collected by Snap Agency

Snap Agency receives and hosts personal data it receives from the Data Controllers. This includes identifiable Personal Data such as an individual’s name, address, email address and associated transactional information.

Snap Agency also uses pixels and other technologies based on the Data Controller’s domain to collect Pseudonymous Personal Data including whether an individual received and/or opened an email.  This personal data is only used for reporting purposes. Pixels are tiny graphics files that contain a unique identifier that enable Snap Agency to recognise when an individual has opened an e-mail that a client has sent them. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Information Sharing by Snap Agency

Snap Agency only shares or discloses personal data to its Data Controller’s or its service providers per the Data Controller’s instructions. Snap Agency may also share personal information (1) to comply with applicable laws and regulations or to respond to a subpoena, search warrant or other lawful request for information received by us, whether or not a response is required by applicable law; (2) to enforce our terms of use and other agreements or to protect our rights; and (3) to protect the safety of members of the public and users of the service.

While Snap Agency strongly encourages its clients to adopt responsible approaches to its marketing practices, Snap Agency is not responsible for the information practices of such clients.


Snap Agency, its group companies, partners and service providers may transfer personal data to, and process personal data in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective.

Specifically, Snap Agency or its service providers may process personal data in the United States, Colombia, India, Pakistan, Mexico and the Philippines. Snap Agency has taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy. These measures include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, which requires all group companies to protect the personal data from the European Economic Area that they process in accordance with European Union data protection law.

Our Standard Contractual Clauses can be provided on request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.


The security of your information is important to us. We have implemented appropriate technical and organisational security measures to protect the information in our care, both during transmission and once we receive it. We take physical and technical security measures to protect our data from accidental or unlawful destruction, loss, or alteration, and unauthorised disclosure or access.

No transmission of data over the Internet is guaranteed to be completely secure. While we strive to protect your data, it may be possible for third parties not under the control of Snap Agency to unlawfully intercept or access transmissions or private communications. Unauthorised entry or use, hardware or software failure, and other factors may compromise data security. Snap Agency cannot ensure or warrant the security of information you transmit to us. You acknowledge and assume this risk when communicating with Snap Agency.


Snap Agency retains the personal data per the Data Controller’s independent retention policy.


When providing its Services, Snap Agency processes your personal data in the role of a Data Processor. This means that Snap Agency processes your personal data on behalf of its clients, the Data Controllers. As a Data Processor, Snap Agency may only process the personal data upon instruction from the respective Data Controller.

If your personal data has been submitted to us by one of our clients, and you wish to exercise any rights you may have under applicable data protection laws, we ask you to inquire directly with the client. If you do wish to make your request directly to us, please provide the name of the Snap Agency client that your request refers to. We will refer your request to that client and will support them as needed in responding to your request within a reasonable timeframe.


If you have a question on something not addressed or if you have a complaint, please contact us by using the Feedback form located here.

Our Data Protection Officer, Rui Serrano (Quinta do Conde, Portugal) is tasked with ensuring our data protection program is operating effectively and in accordance with law. If you need to contact our Data Protection Officer, you may email DPO AT However, we respectfully request that you only email our Data Protection Officer regarding urgent matters. Otherwise, for all other inquiries, please use our contact form.

As an EU resident, you have a right to report a concern to your country’s Data Protection Authority. For example, UK residents can report a concern to the United Kingdom Data Protection Authority at this website – . However, we respectfully request that you contact us so that we can assist you.


We may occasionally make changes to this Privacy Policy. If we do, we will update the “Last Modified” date above. If we make a material change, such as the ways in which we use Personal Data, we will notify you via a prominent notice on our Site and, if required by data protection law, seek your consent.


Last modified 17 May 2019

This privacy policy applies solely to information collected on our corporate websites, such as, and other affiliate sites that display or link directly to this policy (collectively, “Sites”). Please read this policy before using, or submitting information to these Sites.

This privacy policy is designed to help ensure that visitors to our Sites understand what data is collected on our Sites and how this data is used or disclosed. This privacy policy also applies only to information collected on our Sites.

This privacy policy does not apply to data collected through our Services. For more information about our privacy policy for our Services, please visit our Snap Agency Privacy Policy for Services.

This privacy policy also does not apply to personal collected during our recruiting process as we only will hire from USA locale.

This Site is not intended for children and we do not knowingly collect data relating to children.


We may collect, store and use the information you voluntarily provide to us through our Sites.

  • For instance, we may collect your contact information if you provide it to us through the “contact us” form, or through other forms available on our Sites. These registration forms may ask for such information as your name, the company you work for, business title, postal address, email address, telephone number and other information. You must be 18 years of age or older to submit this registration information to our Sites.
  • In addition, if you choose to correspond with us through email, we may retain the content of your email messages together with your email address and the resulting correspondence with you.
  • You may also disclose certain information about yourself on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public information and may be available to visitors to our Sites and to the general public. We urge you to be very careful when deciding to disclose your personal information, or any other information, on our Sites.

Further, our servers may automatically collect certain information from your browser when you visit our Sites. This information may include the type of web browser you are using and its version, your IP address and the pages you visit on our Sites. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, and to improve marketing, analytics or site functionality.

We may also collect your information when you attend one of our marketing events. Finally, we may receive your information from partners who have collected information you have posted publicly.

To exercise your choice around receiving marketing email or other direct marketing from us, see the “DATA SUBJECT RIGHTS” below.


Outside of you providing us with your contact information as outlined above, we, or our service providers, may also collect information about your browser or device through various technologies, some of which are outlined below.


Cookies are small text files that store data using your web browser to make your browsing experience easier and faster. We, and our third-party service providers who assist with managing our Sites, may use cookies and similar technologies on our Sites. We use performance and functionality cookies, as described below, to improve the performance of our Sites and to make our Sites more user-friendly.

The European Union Directive 2009/136/EC, amending Directive 2002/58/EC on Privacy and Electronic Communications (otherwise known as the e-Privacy or Cookie Directive), and laws in EU countries implementing such directive, require user consent before a site may place cookies and other similar technologies on your browser.

Types of Cookies used on our Sites 

Performance cookies: These cookies collect information about how visitors use our Sites for web analytics purposes. For instance, we may use cookies to analyze which pages visitors go to most often and if they receive any error messages. These cookies are used to help improve our Sites and your experience on our Sites. By using our Sites, you agree that we can place these types of cookies on your browser. If you do not wish to accept cookies in connection with your use of this Web site, you must stop using our site.

Functionality cookies: These cookies allow our Sites to remember choices you make (such as remembering your username and password, language preference or the region you are in) and provide enhanced, more personalized features. These cookies may also be used to remember changes you have made to text size, fonts and other personalization’s. They may also be used to provide services you have requested, such as keeping you logged in to your account as you browse the internet. These cookies do not collect information about your browsing activity on other websites. By using our Sites, or by signing up for an account with us, you agree that we can place these types of cookies on your browser. If you do not wish to accept cookies in connection with your use of this Web site, you must stop using our site.

Interest-Based Advertising cookies: For information on cookies that are used for interest-based advertising, please see below under Interest-Based Advertising or Cross-App Advertising.

Other tracking technologies: We, and our service providers, may use other technologies, such as beacons, tags and scripts, on our Sites for analytics and administrative purposes. These technologies may be used in analyzing trends, administering the Site, recording users’ movements around the Site and gathering demographic information about our visitor base as a whole. We may receive reports based on the use of these technologies by these companies on an aggregated basis.

We may partner with third parties who provide certain features on our Sites, or to display advertising, based upon your web browsing activity using local storage objects (LSOs) such as Flash to collect and store information. Various browsers may offer their own management tools for removing Flash LSOs. To manage Flash LSOs, please click here .

If you have a question on something not addressed or have a complaint? Please use the Feedback form located here . You may also reach our Data Protection officer at DPO AT


Lawful basis

We may use the information you provided to us in the forms on our Sites or through email correspondence with us to market to you per the preferences you specified when you registered on our Sites. Our marketing efforts include business-to-business direct marketing and promotional information related to our marketing services. We collect this information through a consent mechanism available when you provide us with your information.

We may also use the information we collect to fulfill requests you have made to us, such as to communicate with you, respond to your inquiries and provide newsletters or updates. We may use the information to inform you of service and product updates, white papers, new products, market research opportunities and other related information from us. We rely on legitimate interests as a lawful basis of processing for the purpose of operating our business, obtaining new clients, retaining existing customers and responding to your questions/inquiries.

We may use the information we automatically collect from your browser to analyse trends, administer our Sites, note users’ activities on our Sites, help us understand the parts of our Sites visited most often and gather broad demographic information for aggregate use in improving our Sites. We, and our digital partners, rely on consent to drop the cookies and legitimate interests to process the information we collect thereafter. We rely on legitimate interests as a lawful basis of processing for the purpose of operating our business, obtaining new clients, retaining existing customers and responding to your questions/inquiries.

Interest-Based Advertising or Cross-App Advertising

As you browse the internet or go across mobile apps, you may see advertisements on the web pages or the apps you visit. Some of these ads may be more relevant to you based on a variety of factors, such as the previous websites or apps you have visited, your perceived interests and your demographic information. This practice is called Interest-Based Advertising. To learn more about this practice, please visit the Interactive Advertising Bureau EU .

We may work with our advertising partners to enable the delivery of relevant messages to the right consumers while protecting consumer privacy and offering choices about participating in such activities. Our third-party partners may use technologies, such as cookies, to gather information about your activities on this Site and other sites in order to provide you with relevant advertising. Relevant advertising does not result in more ads, but rather the relevancy of the ads you see.

If you have a question on something not addressed or have a complaint? Please email us at DPO AT


We may share or disclose the information we collect or receive through this Site:

  • With our affiliate companies who may be able to address or respond to your inquiries.
  • With our service providers who perform services on our behalf, including our email service providers, our customer database provider and analytics providers.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • As we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.


Our Sites contain links to unaffiliated third-party sites. We do not endorse or make any representations about any third-party sites (or any information, software or other products or materials found there) to which our sites might link. This privacy policy does not apply to the information collection and use practices of third-party sites. We encourage you to review the privacy policies of these unaffiliated third-party sites to understand their data collection and use practices.


Our sites include social media sharing features, such as LinkedIn, Google+, Facebook and Twitter buttons. It may set a cookie to enable the feature to function properly. These features may collect your IP address and which page you are visiting on our Sites. Social media features are governed by that social media company’s privacy policy.

We also give users the option to share our stories about us on social networks such as LinkedIn, Google+, Facebook and Twitter buttons.

We may also allow you to email useful information from our Sites to a friend or colleague. If you choose to do so, we may ask you to provide your full name and email address, as well as your friend’s complete email address. We will send your friend a one-time email inviting him or her to visit the site, except where prohibited by law. Your friend or colleague may unsubscribe from these emails via the unsubscribe link in the email or by contacting us at DPO AT


We may transfer your personal information from your country of residence to the aforementioned countries. We rely on standard contractual clauses if we or our vendors transfer your data to such countries.


  • By contacting us via for example DPO AT, you may:
  • request access to and rectification or erasure of your personal data; or
  • request restriction of processing concerning your personal data; or
  • object to the processing of your personal data; or
  • request a copy of your personal data you have provided to us be transferred to another organization (as outlined under the right to data portability).
  • If we have relied on consent to obtain your personal information, such as on our registration page, then you have the right to withdraw consent at any time. You may either unsubscribe from our emails or you may opt-out of our cookies (see below).
  • You have the right to lodge a complaint with a supervisory authority.
  • We may process some of your personal data based on contractual requirements, such sending you transactional emails, or as a requirement necessary to enter into a contract.


Client/prospect opt-out 

We maintain contact lists to communicate with our clients and prospects.  Individuals must affirmatively ask to join one or more of our email lists or postal mailing lists by registering on our Sites and/or through one of our conferences.  All email messages sent to these lists include an opportunity to unsubscribe or opt out of future email messages via a hyperlink in the email.

You may request to be removed from future email messages by contacting us via the Feedback form located here or by email media AT You may also reach our Data Protection officer DPO AT

We also maintain a postal mailing list to communicate with our clients and prospects. You can request to be removed from our mailing list by sending your name and postal address to us via the Feedback form located here or by emailing media AT You may also reach our Data Protection officer DPO AT


Snap Agency retains the personal data it collects from its Sites and for or through its direct marketing efforts for a period of 4 (four) years.


Our Sites may provide you with the opportunity to participate in various online forums. If you contribute any content to an online forum, you retain your rights to any content you post. However, by posting content on or through an online forum, you grant us a worldwide, nonexclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute your content in any and all media or distribution methods (now known or later developed) for any and all purposes.

Any content you post to an online forum may be publicly viewed and used by anyone on the internet. You are responsible for any content you post, and for any consequences thereof, including the use of your content by other users. To protect your privacy, we remind you and ask you to not submit personal information in a public forum.

By posting, you agree not to post any content that (i) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (ii) you do not have a right to make available under any law or under contractual or fiduciary relationships; (iii) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; or (iv) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

We may prescreen, refuse or remove any content that you post. We may also modify or adapt your content in order to transmit, display or distribute it.

We do not control the content posted by public users to our Sites and, as such, do not guarantee the accuracy, integrity or quality of such content. Under no circumstances will we be liable in any way for any user-contributed content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any user-contributed content.

To request removal of your personal information from our online forums, or to notify us of a posting that violates our rules for posting in Snap Agency’s online forums described above, please contact us via the Feedback form located here . If we are unable to remove your personal information, we will let you know that we are unable to do so and why.


We ask that you not send or disclose any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) to us through our Sites or otherwise.


Our Sites are not intended for children under the age of thirteen (13). We ask that children not provide personal information through our Sites. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information from our records.


We use physical, electronic and administrative safeguards designed to protect your personal information against loss, misuse or alteration. All information is stored securely and may only be accessed by employees with a legitimate business need to access the information. No method of transmission over the internet, or method of electronic storage, is 100 percent secure, and we cannot guarantee its absolute security.



Snap Agency, Inc is the controller of the personal data we process. If you have a question on something not addressed or if you have a complaint, please contact us by using the Feedback form located here or at media AT

Data Protection Officer

Our Data Protection Officer (Portugal) is tasked with ensuring our data protection program is operating effectively and in accordance with law. If you need to contact our Data Protection Officer, you may email DPO AT However, we respectfully request that you only email our Data Protection Officer regarding urgent matters. Otherwise, for all other inquiries, please click on the contact form.

As an EU resident, you have a right to report a concern to your country’s Data Protection Authority. For example, UK residents can report a concern to the United Kingdom Data Protection Authority at this website – . However, we respectfully request that you contact us here first so that we can assist you.


We may occasionally make changes to this Privacy Policy. If we do, we will update the “Last Modified” date above. If we make a material change, such as the ways in which we use Personal Data, we will notify you via a prominent notice on our Site and, if required by data protection law, seek your consent.